This website is registered and operated by Mellentrend in Australia, and all orders are processed and shipped from our Australian warehouse. We are committed to providing safe, fast, and reliable delivery services to our global customers.

All prices are in Australian Dollars (AUD). For orders shipped within Australia, free Standard Shipping is available for orders of AUD 120 (including tax). Orders below this amount will be charged a Standard Shipping fee of AUD 8; for Express Shipping, an AUD 12 fee will apply.

We also support International Shipping. Shipping costs for international orders are automatically calculated based on the destination country, package weight, and shipping method, and will be clearly displayed at checkout. International order delivery times are generally 7–20 business days, depending on the destination country and local customs processing speed.

Orders are typically shipped within 1–2 business days after payment confirmation. After shipment, we will provide you with a tracking number via email so you can track the shipment status in real time. Please ensure you fill in an accurate shipping address and contact information at checkout. Any delays, returns, or additional costs caused by incorrect addresses or incomplete recipient information will be borne by the buyer.

In the event of shipping delays due to force majeure (including but not limited to natural disasters, pandemics, strikes, flight delays, or customs inspections), we will do our best to assist in communicating with the logistics company and update you on the status as soon as possible.

We always prioritize customer satisfaction and strive to provide an efficient and reliable delivery experience, ensuring that every order is delivered safely and on time.